Three Approaches for Integrating Your CRM into Twilio Flex

Twilio Flex was built to integrate with any CRM — custom or off-the-shelf, on-premise or in-cloud. We'll show you three different approaches to integrating your CRM into Twilio Flex. Specifically, we'll cover: - Flex's built-in CRM Integration with Salesforce - Integrating Flex with a non-natively supported CRM - Pulling in a completely custom CRM into Twilio Flex.
Anthony Uliano, Grace Miller, Abhijit Mehta, Chris Jenkins