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visionary
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Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting, and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution, and value with outstanding digital experience, business optimization, and industry solutions. As a Twilio Gold Flex Partner with certified Flex engineers and years of experience delivering customer care solutions – including building proprietary solutions and migrating legacy contact centers to modern platforms – we offer unparalleled contact center experience to accelerate innovation with Twilio.
perficient.com
innovator
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A software quality assurance company helping start-ups and Fortune 500 companies worldwide. We help companies ship better products faster by providing manual or automated testing services, leading internal teams or even creating the testing infrastructure from the ground up. Access our laboratories for video/audio quality testing as well as detailed battery/data consumption analysis for mobile apps in combination with our custom-built tools like end-to-end performance and load testing tool Loadero and API testing tool Apimation.
testdevlab.com
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Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection.
poly.com/us/en
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Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
appian.com
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Avochato offers an out-of-the-box text message platform for two-way dialogue between businesses and their stakeholders. Securely message from Avochato on your desktop or through our native iPhone and Android apps. Integrate messaging and phone calls seamlessly from Salesforce and Slack. Unparalleled customer support is here to help you quickly set up surveys, keyword automation, and any other critical work flows. Create your free account today by texting SIGNAL to (415) 214-8977.
avochato.com
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Gridspace Sift is communication software that listens and learns from live conversations and provides real time insights. Gridspace has increased customer satisfaction and streamlined processes for several financial services and product companies since launching Gridspace Sift in 2016.
gridspace.com
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Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 165 fully featured services from data centers globally. Millions of customers —including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.
aws.amazon.com
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Slack is the collaboration hub for the modern workplace. Slack creates a space where people can securely share, archive and search for key documents and conversations all in one place. With Slack, teams can better leverage their collective expertise and keep their work moving forward. 43% of Fortune 500 enterprises use Slack to save time, improve collaboration within and across teams, and get the right information to the right people.
slack.com
maker
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Unlock the APIs of the programmable web with Transposit's API composition platform and build personalized webhooks, triggers, and scheduled tasks in minutes. Focus on the fun of working with APIs, forget the tedium, and let us handle the challenges of authentication, pagination, retries, and more.
transposit.com
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Ekata (formerly Whitepages Pro) provides global identity verification solutions via enterprise-grade APIs for automated decisioning, and Pro Insight, a SaaS solution for manual review for cross-border businesses to grow revenue by maximizing their predictability of good transactions. Our product suite is powered by the Ekata Identity Engine (EIE), the first and only cross-border identity verification engine of its kind. It uses complex machine learning algorithms across the five core consumer attributes of email, phone, name (person or business), physical address, and IP, to derive unique data links and features from billions of real-time transactions within our proprietary network and the data we license from a broad spectrum of global providers. Businesses around the world including Alipay, Microsoft, Stripe, and Airbnb leverage our product suite to increase approvals of more good transactions, reduce customer friction at account opening, and find fraud.
ekata.net
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Okta is the Identity Standard. The Okta Identity Cloud is an independent and neutral platform that securely connects the right people to the right technologies at the right time.
okta.com
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Bitly empowers you to embed short, branded call-to-action links in your communications, with tools, analytics and insights to maximize the impact of every digital initiative.
bitly.com
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Algolia helps businesses across industries quickly create relevant, scalable, and lightning fast search and discovery experiences. Our mission is to make every search interaction meaningful and rewarding. More than 7,500 companies like WW, Twitch, Medium, Lacoste and Stripe rely on Algolia’s enterprise-grade APIs.
algolia.com
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A Blockchain Powered Phone System for Trusted, Effortless Communication
hearro.com
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Misty Robotics is the company behind Misty, a robot platform with personality, purpose-built for developers. By combining Misty’s natural talents (robot capabilities) with third party API’s, hardware, and/or sensors, Misty can perform a wide range of jobs. Misty embodies a long list of sophisticated hardware and software features that contribute to her ruggedness and extensibility as a platform. She democratizes developer access to the opportunity of personal robots both for individual enjoyment and meeting business needs and opens up avenues for continuous learning. Misty Robotics is based in Boulder, CO.
mistyrobotics.com
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Nylas is a pioneer and leading provider of unified communications APIs that help developers quickly build features that connect to every email, calendar, and contacts provider in the world.
nylas.com
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Cognigy.AI is conversational self-service automation for Twilio Autopilot, Programmable Voice and Programmable SMS. It is a highly flexible enterprise Conversational AI Platform to build advanced, integrated conversational automation solutions that take your customers through fully automated transactions, directly integrating with existing backend systems like Salesforce, SAP, Microsoft Dynamics and more. On premises or in the cloud, leading organizations have standardized on the Cognigy platform to accelerate their adoption of customer and employee support self-service automation and Conversational AI while maintaining centralized control of security, user administration, privacy and compliance.
cognigy.com
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LogRocket lets you replay what users do on your site, helping you reproduce bugs and fix issues faster.
logrocket.com
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Chatbox® is an enterprise texting platform that businesses leverage to create and automate personalized customer experiences. Using Chatbox, businesses can launch bi-directional SMS text conversations within one minute, NLP-enhanced automations within one hour and data-driven interactions within one day. All conversations sync seamlessly to CRM and back-end data sources.
chatbox.com
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Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center. Pindrop® solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation for some of the world’s premier call centers.
pindrop.com
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xMatters helps enterprises prevent, manage and resolve IT incidents. xMatters industry-leading Service Availability platform prevents IT issues from becoming big business problems. Large enterprises, small workgroups, and innovative DevOps teams rely on its proactive issue resolution service to maintain operational visibility and control in today’s highly-fragmented IT environment.
xmatters.com
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Connect your assets with Microsoft Azure to gain real-time insights—improve your decision making, drive efficiency, empower your employees, and create better customer experiences. You can deploy your cloud workloads—artificial intelligence, Azure and third-party services, or your own business logic—to run on Internet of Things (IoT) edge devices via standard containers. If you are looking to easily connect, monitor, and manage your Internet of Things (IoT) assets at scale, you can use Azure IoT Central. It’s is a hosted, extensible software as a service (SaaS) platform that simplifies setup of your IoT solution and helps reduce the burden and costs of IoT management, operations, and development. Whether you’re looking to develop a solution yourself, build with a Microsoft partner, or purchase a finished solution, find what you need with Microsoft Azure.
azure.microsoft.com
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DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements. As part of its cloud-based System of Agreement Platform, DocuSign offers eSignature—the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.
docusign.com
partner expo
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Teleopti, a Calabrio company, helps organizations empower their employees to provide outstanding customer service through our cloud-first workforce management (WFM) software. We are a global team of innovators and experts focusing 100% on WFM, enabling companies with user-friendly automation and optimization of omnichannel forecasting, scheduling, and people management. Teleopti WFM supports companies’ profitability by elevating operational efficiency, employee engagement, and customer experience. Since the start in 1992 we have grown our customer community to 100 countries, collaborating with partners worldwide, and today Teleopti WFM plans and empowers over 500,000 employees.
teleopti.com
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RapidAPI is the world’s largest API marketplace where over a million developers find and connect to thousands of public APIs, as well as share and collaborate on internal APIs. We’re a team of developers, building for developers, based in San Francisco, Tel Aviv, and Kiev.
rapidapi.com
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Avtex is a full-service Customer Experience (CX) consulting and solution provider focused on helping organizations create better experiences for their customers. Our portfolio of solutions and services supports our unique approach to Customer Experience, which includes two key phases, CX Transformation and CX Orchestration.
avtex.com
partner demo
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Vision Point Systems is a Flex-ready Twilio Gold Consulting Builder, with over 15 years of experience in IVR, contact center and custom communications application development. VPS offers a blend of focused communications technology expertise merged with world-class enterprise application experience to lead the way in implementation of Flex for Twilio customers.
visionpointsystems.com
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cnective Inc is a Platform as a Service Provider based in Greater Boston, Massachusetts. We offer an end-to-end OmniChannel Customer Engagement Platform and Services Suite.
Our platform Pillars include:
  • OmniChannel Customer Experience - powered by Twilio Flex
  • Integrated Business Intelligence
  • Customer Interaction Analytics
  • Intelligent Process Automation and Integration
cnective.com
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Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our almost 7,000 middle market, enterprise and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.
presidio.com
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Jabra is part of the GN Group, established almost 150 years ago, and today we’re the only people creating consumer headphones, professional headsets, and hearing aids under one roof. We take these capabilities and work with single-minded purpose – to make your life sound better.
jabra.com
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DVELP are a premier Twilio consultancy partner with a specialised Twilio toolset, meaning they focus more time above the value line and ship products faster.
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Nethram is a software development company with deep expertise on the entire stack of Twilio offerings and provides consulting and system integration services. We will guide and hand-hold our customers to realize their dreams. We span the entire life-cycle of software development. Consult, design, develop, test and support.
nethram.com
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Yellow is a software engineering firm that helps businesses build their web and mobile products. We value clean code, modern UI and lots of prototyping. As a partner of Twilio, we’ve implemented numerous products that heavily rely on video, audio, SMS, email and IoT.
yellow.systems
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Inc5000 2018 honoree, and top SF Bay area software design and engineering agency specializing in communications, omni-channel contact center, chat, SMS, and IVRs.
impekable.com