Monitoring and Improving Voice Quality of Twilio Applications

In a world of variable network conditions and devices, debugging voice quality can be incredibly hard. As you build scalable commercial-grade voice applications, you’ll need reliable tools to measure voice quality, and proactively measure your user's experience. This talk will introduce you to Voice Insights with a live demo showcasing the impact of degraded network on call quality. We’ll share best practices, key lessons learned, and discuss measures to prevent and address voice quality issues.
Ryan Nichols, Gagan Mac