Programmable Voice Meets Custom Vocabulary Speech Analytics: An Interactive Demo
Speech analytics accuracy is a moot point if the most valuable terms to your business cannot be detected. VoiceBase's Custom Vocabulary feature allows developers to add unique terms from caller ID, CRM records, or other metadata to the speech engine on the fly to grossly improve transcription and keyword spotting accuracy. Learn how easy it is to build customizable speech analytics into any Programmable Voice integration with VoiceBase.
Vineet Agarwal, John Bocharov