Monitoring and Improving Voice Quality of Twilio Applications

In a world of variable network conditions and devices, debugging voice quality can be incredibly hard. As you build scalable commercial-grade voice applications, you’ll need reliable tools to measure voice quality, and proactively measure your user's experience. This talk will introduce you to Voice Insights with a live demo showcasing the impact of degraded network on call quality. We’ll share best practices, key lessons learned, and discuss measures to prevent and address voice quality issues.