Getting to Five Nines in the Cloud: Tales from the Trenches

Running services in the cloud offers unprecedented flexibility and velocity. However, when those services simply cannot fail, the cloud also has some unique challenges. This session builds on the experiences we’ve had in the last few years getting the Programmable SMS product line to better than 99.999% (five nines) availability in the cloud. We will focus on pitfalls to avoid and best practices to follow to build rock-solid services that can also grow and operate at cloud scale.