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Join developers, business leaders, enterprises, and startups at SIGNAL. Unlock the power of a single communications platform to engage with your customers anywhere, on any channel.

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Accelerating Development of Collaboration Apps with Twilio Video
Aaron Alaniz, Tim Mendoza
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Drive Customer Engagement with Email
Madison Springgate, Scott Kawai
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Scaling Accessibility in the Age of Components
Ayesha Mazumdar
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How Customers are Innovating with Twilio Voice
Jess Palay, Kris Gutta
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How Far Can You Go with Flex in 20 Days?
Maximilian Deuber
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Creative Email Engagement Solutions with Spotify and Glassdoor
Nonso Maduka, Ofir Caspi, Caroline Shaffer
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Special Announcement for Flex
Patrick Kolencherry
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Too Long; Didn’t Read — How to Build a News Summarizer with Twilio Autopilot
Taylor Facen
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Calabrio + Twilio Flex: Build a Modern Contact Center. Transform your Customer Experience
Ross Daniels
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Camping World's Best Practices in Integrating Twilio and Salesforce
John Lay, Steve Ruble
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Special Announcement on Building with Data
Ryan Horn, Chris Leader
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Building with Twilio Functions
Sang Yeo, Brian Tedder
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Level Up your Salesforce Contact Center with Twilio Flex
Carl Fluke, Anthony Wong
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Messaging Insights for Unprecedented Transparency
Prateek Jain
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APIs all the Way Down: Enterprise Application Modernization & the Twilio-powered Contact Center
Chris Busse
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How Standard Chartered Bank Transforms Real-Time Customer Engagement at Global Scale
Su-Ren Neo, Alan Chiew
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SMS and Email Marketing Parallels (and Pitfalls)
Molly Friederich, Dave Esber
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A Conversation at the Intersection of Tech, Equity & Criminal Justice Reform
Frederick Hutson, Aaron Clark, Hassan Latif
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Elevate your Contact Center with AI
Christine Livingston, Curtis Swartzentruber
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The Next Big Thing in Authentication
Tim Gu
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How the International Rescue Committee uses Technology to Empower Refugees & Displaced People
Erin Reilly, David Miliband
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SIP Trunking 101
Arvind Rangarajan, Madhu Mathiyalagan
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The Secret World of GTP - How your Cellphone Connects to the Internet
Jonas Boerjesson
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How TextKit Takes Twilio Channels Beyond the Contact Center
Kevin Gervais, Melissa Yuen
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Scaling Customer Chat across Platforms with 1-800-Flowers.com
Amit Shah, Stephen McDonagh
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Voice Insights: Call Quality Beyond the Basics
Paul Rousselle, Michael Carpenter, Pierre-Baptiste Béchu
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Best Practices for Debugging a Twilio Application at Scale
Yannie Yip, Erin Flannery
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Eat, Pray, Flex
Ben Aneesh
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Scaling your Customer Engagement with WhatsApp
Casey Koppes, Connor Cirillo, Chris Feehan
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Agent-Assisted Payments with Twilio <Pay>
Nayana Srivastava
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Why Generational Diversity is the Ultimate Competitive Advantage
Jade Darmwangsa, Leon Yeh
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Architecting for Scale: How Twilio SendGrid Processed Over 4.2 Billion Emails in One Day
Devon Jones
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What's new with WhatsApp?
Otavio Dalarossa
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Build a Chatbot for your React App using Autopilot
Charles Oduk
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Usability Testing for your Conversational IVR
Brian Budd
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Digital Transformation for Patient Engagement in Healthcare
Christina Sung
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Using Programmability with Flex Insights
Tomáš Gajdoš, Todd Andersen
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Flex Plugins with EzCater
Ruma Nair, Alec Ortega
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Optimizing Message Delivery with Machine Learning
Riivo Kikas
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Building your SMS Strategy for Scale
Tony Fernandez
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Making it "Just Work"
Suchit Parikh, John Martin, Robert Acosta
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Building a Power Dialer
Kaique Leite
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Door's Open, Come On In - Reflections on Inclusion
Benjamin Stephens
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Email Experts Panel - Common Mistakes & How to Get to the Inbox
Melinda Plemel, Ashley Ortiz, Samantha Stinn-Shelley, Kurt Diver
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The A2P Evolution: What it means for Carriers, Businesses & Consumers
Peter Tan, Dirk Williamson
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How Twilio Video Helps Bring Sight to the Blind & Address the Epidemic of Loneliness
John Piette, Diana Smith, Alexander Hauerslev Jensen
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eSIM: Decoupling IoT Hardware from Mobile Operators
Matt Jackson, Vijay Devarapalli
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CodeExchange: Rapid Prototyping on Twilio
Anish Shandilya, Shanan Sussman, Lupita Davila
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In the Inbox - Learn How to Avoid the Spam Folder
Dale Langley
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Emergency Calling for Voice SIP Connectivity
Jake Jacoby, Quinn Hare, Mike Sica
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Going Serverless with Twilio
Marcos Trazzini
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Bringing Speed & Automation to Smart Screen IoT Operations
Dylan Swartz, James White
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Enhanced Customer Engagement with Twilio, Interconnect and Edge Locations
Nader Attar, Humberto Reyes
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How BIMI will Transform Email Inboxes in 2020 & Beyond
Len Shneyder, Neil Kumaran, Marcel Becker, Seth Blank
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Uplevel Account Notifications with a Cross-Channel Strategy
Timothy Wittbrod, John Maitz
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The State of RCS Business Messaging
Chris Cadotte, Katie Cubillas
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True Representation: Framework for Effective Action
Fernando Augusto Lopez Plascencia
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Stopping Fraud with Machine Learning & Phone Intelligence
Stephen Wai, Jeff Sakasegawa
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Video is No Longer Optional: Differentiate with Twilio Video
Jess Palay, Donal Toomey
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How to Build a Quokkabot
Amy Kapernick
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What's new with Twilio Conversations?
Andres Jaan Tack
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Elastic SIP Trunking: IBM Watson Assistant & Twilio SIP Trunking Deliver Fast COVID-19 Response for Customers
Annie Benitez Pelaez, Ryan D. Ashby
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Learn How to Make Trusted SHAKEN/STIR Calls Using Twilio
Christer Fahlgren, Tim Beyers
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Keys to Unlocking the Power of Twilio's Developer Toolkit
Vinci Chen
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What's New in Messaging Compliance: Advanced Opt-out, Message Redaction & Compliance Engine
Matan Gal
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Bring Your Own Carrier Trunking Solutions
Bill Harrison
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Media Streams Magic
Tammy Ben-David
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Using IoT to Reduce the Risk of COVID-19 in Public Spaces
Elizabeth Grossenbacher, Raj Krishnamurthy
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Special Announcements for IoT
Evan Cummack
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Deep Dive on Twilio’s Special IoT Announcement
Hugo Fiennes
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Navigating the World's Complex Legal Landscape with Twilio
Nick Vlku, Eva Feng
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Build a Next Generation Experience with TaskRouter's Routing Engine
Victor Cuenca, Paul Persky
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Saving Lives During a Pandemic with IoT
Vasileios Nasis, Chris Macek, Pallavi Vanacharla
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Architecting for Testability: Ports & Adapters for a Testable Call Center
Aaron Vinestock
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Special Announcement from Twilio Messaging
Andres Jaan Tack
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Superclass: Choose your own adventure for Developers - Day 1
Craig Dennis, Wade Christensen, Scott Kawai, Carly Vanderwert, Lizzie Siegle, Evangelos Resvanis, Phil Nash, Carl Lane, Mica Swyers, Kevin Whinnery
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Superclass: Choose your own adventure for Developers - Day 2
Travis DePuy, Ana Andres, Jessica Cregg, Ricky Holtz, Jaclyn Backus, Toby Allen, Bill Nye, Kevin Whinnery, Mica Swyers
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Intersectionality in Tech: How to Create a More Equitable Industry
Abel Quintero
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Keynote Day 1 The Great Digital Acceleration
Jeff Lawson, Michelle Grover, Sara Varni, John Donahoe, David Kerwar, Erik Duffield, Rachel Krausman, Simon Khalaf, Tony Lama, Aashir Shroff
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Keynote Day 2 Fireside Chat with Delta Air Lines CEO, Ed Bastian
Ed Bastian, Jeff Lawson
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Twilio Flex - Building an Emergency Evacuation Support Line
Emily Shenfield
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Field Service - Remote Service Appointments with Twilio Programmable Video
Emily Shenfield
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What is Twilio IoT?
Tobias Goebel
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Contact Center Supervisor - Day in the Life
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Accepting Mobile Payments and Donations with Twilio Payment Connectors
Emily Shenfield
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Identity and Verification - Twilio Verify Push Demo
Emily Shenfield
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Curbside Pickup with Twilio Flex
Emily Shenfield