Twilio SIGNAL 2020
Customer & Developer Conference

Sessions on Demand

Catch up on what you missed at SIGNAL 2020. Be sure to save your seat for SIGNAL 2022.
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Accelerating Development of Collaboration Apps with Twilio Video

Aaron Alaniz

Tim Mendoza

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Drive Customer Engagement with Email

Madison Springgate

Scott Kawai

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Scaling Accessibility in the Age of Components

Ayesha Mazumdar

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How Customers are Innovating with Twilio Voice

Jess Palay

Kris Gutta

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How Far Can You Go with Flex in 20 Days?

Maximilian Deuber

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Creative Email Engagement Solutions with Spotify and Glassdoor

Nonso Maduka

Ofir Caspi

Caroline Shaffer

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Special Announcement for Flex

Patrick Kolencherry

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Too Long; Didn’t Read — How to Build a News Summarizer with Twilio Autopilot

Taylor Facen

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Calabrio + Twilio Flex: Build a Modern Contact Center. Transform your Customer Experience

Ross Daniels

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Camping World's Best Practices in Integrating Twilio and Salesforce

John Lay

Steve Ruble

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Special Announcement on Building with Data

Ryan Horn

Chris Leader

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Building with Twilio Functions

Sang Yeo

Brian Tedder

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Level Up your Salesforce Contact Center with Twilio Flex

Carl Fluke

Anthony Wong

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Messaging Insights for Unprecedented Transparency

Prateek Jain

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APIs all the Way Down: Enterprise Application Modernization & the Twilio-powered Contact Center

Chris Busse

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How Standard Chartered Bank Transforms Real-Time Customer Engagement at Global Scale

Su-Ren Neo

Alan Chiew

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SMS and Email Marketing Parallels (and Pitfalls)

Molly Friederich

Dave Esber

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A Conversation at the Intersection of Tech, Equity & Criminal Justice Reform

Frederick Hutson

Aaron Clark

Hassan Latif

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Elevate your Contact Center with AI

Christine Livingston

Curtis Swartzentruber

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The Next Big Thing in Authentication

Tim Gu

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How the International Rescue Committee uses Technology to Empower Refugees & Displaced People

Erin Reilly

David Miliband

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SIP Trunking 101

Arvind Rangarajan

Madhu Mathiyalagan

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The Secret World of GTP - How your Cellphone Connects to the Internet

Jonas Boerjesson

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How TextKit Takes Twilio Channels Beyond the Contact Center

Kevin Gervais

Melissa Yuen

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Scaling Customer Chat across Platforms with 1-800-Flowers.com

Amit Shah

Stephen McDonagh

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Voice Insights: Call Quality Beyond the Basics

Paul Rousselle

Michael Carpenter

Pierre-Baptiste Béchu

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Best Practices for Debugging a Twilio Application at Scale

Yannie Yip

Erin Flannery

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Eat, Pray, Flex

Ben Aneesh

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Scaling your Customer Engagement with WhatsApp

Casey Koppes

Connor Cirillo

Chris Feehan

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Agent-Assisted Payments with Twilio <Pay>

Nayana Srivastava

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Why Generational Diversity is the Ultimate Competitive Advantage

Jade Darmwangsa

Leon Yeh

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Architecting for Scale: How Twilio SendGrid Processed Over 4.2 Billion Emails in One Day

Devon Jones

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What's new with WhatsApp?

Otavio Dalarossa

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Build a Chatbot for your React App using Autopilot

Charles Oduk

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Usability Testing for your Conversational IVR

Brian Budd

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Digital Transformation for Patient Engagement in Healthcare

Christina Sung

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Using Programmability with Flex Insights

Tomáš Gajdoš

Todd Andersen

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Flex Plugins with EzCater

Ruma Nair

Alec Ortega

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Optimizing Message Delivery with Machine Learning

Riivo Kikas

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Building your SMS Strategy for Scale

Tony Fernandez

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Making it "Just Work"

Suchit Parikh

John Martin

Robert Acosta

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Building a Power Dialer

Kaique Leite

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Door's Open, Come On In - Reflections on Inclusion

Benjamin Stephens

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Email Experts Panel - Common Mistakes & How to Get to the Inbox

Melinda Plemel

Ashley Ortiz

Samantha Stinn-Shelley

Kurt Diver

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The A2P Evolution: What it means for Carriers, Businesses & Consumers

Peter Tan

Dirk Williamson

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How Twilio Video Helps Bring Sight to the Blind & Address the Epidemic of Loneliness

John Piette

Diana Smith

Alexander Hauerslev Jensen

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eSIM: Decoupling IoT Hardware from Mobile Operators

Matt Jackson

Vijay Devarapalli

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CodeExchange: Rapid Prototyping on Twilio

Anish Shandilya

Shanan Sussman

Lupita Davila

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In the Inbox - Learn How to Avoid the Spam Folder

Dale Langley

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Emergency Calling for Voice SIP Connectivity

Jake Jacoby

Quinn Hare

Mike Sica

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Going Serverless with Twilio

Marcos Trazzini

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Bringing Speed & Automation to Smart Screen IoT Operations

Dylan Swartz

James White

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Enhanced Customer Engagement with Twilio, Interconnect and Edge Locations

Nader Attar

Humberto Reyes

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How BIMI will Transform Email Inboxes in 2020 & Beyond

Len Shneyder

Neil Kumaran

Marcel Becker

Seth Blank

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Uplevel Account Notifications with a Cross-Channel Strategy

Timothy Wittbrod

John Maitz

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The State of RCS Business Messaging

Chris Cadotte

Katie Cubillas

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True Representation: Framework for Effective Action

Fernando Augusto Lopez Plascencia

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Stopping Fraud with Machine Learning & Phone Intelligence

Stephen Wai

Jeff Sakasegawa

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Video is No Longer Optional: Differentiate with Twilio Video

Jess Palay

Donal Toomey

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How to Build a Quokkabot

Amy Kapernick

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What's new with Twilio Conversations?

Andres Jaan Tack

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Elastic SIP Trunking: IBM Watson Assistant & Twilio SIP Trunking Deliver Fast COVID-19 Response for Customers

Annie Benitez Pelaez

Ryan D. Ashby

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Learn How to Make Trusted SHAKEN/STIR Calls Using Twilio

Christer Fahlgren

Tim Beyers

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Keys to Unlocking the Power of Twilio's Developer Toolkit

Vinci Chen

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What's New in Messaging Compliance: Advanced Opt-out, Message Redaction & Compliance Engine

Matan Gal

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Bring Your Own Carrier Trunking Solutions

Bill Harrison

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Media Streams Magic

Tammy Ben-David

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Using IoT to Reduce the Risk of COVID-19 in Public Spaces

Elizabeth Grossenbacher

Raj Krishnamurthy

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Special Announcements for IoT

Evan Cummack

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Deep Dive on Twilio’s Special IoT Announcement

Hugo Fiennes

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Navigating the World's Complex Legal Landscape with Twilio

Nick Vlku

Eva Feng

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Build a Next Generation Experience with TaskRouter's Routing Engine

Victor Cuenca

Paul Persky

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Saving Lives During a Pandemic with IoT

Vasileios Nasis

Chris Macek

Pallavi Vanacharla

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Architecting for Testability: Ports & Adapters for a Testable Call Center

Aaron Vinestock

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Special Announcement from Twilio Messaging

Andres Jaan Tack

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Superclass: Choose your own adventure for Developers - Day 1

Craig Dennis

Wade Christensen

Scott Kawai

Carly Vanderwert

Lizzie Siegle

Evangelos Resvanis

Phil Nash

Carl Lane

Mica Swyers

Kevin Whinnery

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Superclass: Choose your own adventure for Developers - Day 2

Travis DePuy

Ana Andres

Jessica Cregg

Ricky Holtz

Jaclyn Backus

Toby Allen

Bill Nye

Kevin Whinnery

Mica Swyers

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Intersectionality in Tech: How to Create a More Equitable Industry

Abel Quintero

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Keynote Day 1 The Great Digital Acceleration

Jeff Lawson

Michelle Grover

Sara Varni

John Donahoe

David Kerwar

Erik Duffield

Rachel Krausman

Simon Khalaf

Tony Lama

Aashir Shroff

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Keynote Day 2 Fireside Chat with Delta Air Lines CEO, Ed Bastian

Ed Bastian

Jeff Lawson

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Twilio Flex - Building an Emergency Evacuation Support Line

Emily Shenfield

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Field Service - Remote Service Appointments with Twilio Programmable Video

Emily Shenfield

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What is Twilio IoT?

Tobias Goebel

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Contact Center Supervisor - Day in the Life
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Accepting Mobile Payments and Donations with Twilio Payment Connectors

Emily Shenfield

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Identity and Verification - Twilio Verify Push Demo

Emily Shenfield

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Curbside Pickup with Twilio Flex

Emily Shenfield

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