Eat, Pray, Flex
Cover Financial shares how they have to delve into the impromptu needs of a rapid scaling startup to get a better contact center solution. They realized that a fixed contact center was not going to solve their requirements for setting up, staffing and managing the contact center that they needed. They required a programmable platform to give them the alternative to tailor the technology into their unique operational needs. Note: This session will air a second time on October 2 from 11:00-11:30am SGT for our Asia, Pacific, and Japan audience.