Twilio SIGNAL 2021 - virtual
Restoring trust in the communications network: The digital transformation to empower end users
Jessica Rosenworcel, Jeff Lawson

The U.S. communications landscape is going through a monumental transformation. Communications providers, regulators, customer engagement platforms, and enterprises are building a more efficient, robust, and innovative communications ecosystem. One key goal of these efforts is to restore consumers’ trust in communications networks so that consumers can enjoy the latest advancements and innovations -- no matter where they live, work, or play. In this Signal Spotlight, Twilio CEO Jeff Lawson and Federal Communications Commission Acting Chairwoman Jessica Rosenworcel will discuss the important changes affecting every business or entity that uses communications tools to engage and empower their end users. They will take a deep dive into the FCC’s agenda and how the FCC has been working with the communications ecosystem to help advance next generation communications and customer engagement for all.

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