With Twilio Flex, building a customer contact center no longer has to be overwhelming.

In this session, we will:

• Show you how to start with your Twilio Flex project through a guided tour and demo of the Flex native capabilities
• Guide you through a self-service and chatbot configuration walkthrough using Twilio Studio
• Hear from BGL, a Twilio Flex customer and leading provider of insurance and financial services in the United Kingdom, on how they switched to Twilio Flex in just 8 days during COVID-19