Twilio SIGNAL 2021 - virtual
Twilio Flex 101: How to get started with Flex, featuring BGL Insurance
Jayne Lansdell, Chuck Lucot, Tim Wittbrod

With Twilio Flex, building a customer contact center no longer has to be overwhelming.

In this session, we will:

  • Show you how to start with your Twilio Flex project through a guided tour and demo of the Flex native capabilities
  • Guide you through a self-service and chatbot configuration walkthrough using Twilio Studio
  • Hear from BGL, a Twilio Flex customer and leading provider of insurance and financial services in the United Kingdom, on how they switched to Twilio Flex in just 8 days during COVID-19
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