Twilio SIGNAL 2021 - virtual
Leaping the walled garden from digital to voice
Jay Power, Jeremy Starcher

As digital journey experts, there’s a chasm between web and voice—and your customers can tell. Hard disconnects keep customers from a great experience, and keep your brand from tracking revenue through the entire funnel. In this session, seasoned CX-innovators at VHT will shine light on the black holes of your voice channel, illuminate the walled garden between experiences, and provide practical, packaged application solutions to gain whole-journey insight and a customer experience boasting results, retention, and revenue.

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