Twilio SIGNAL 2021 - virtual
Building a new contact center when you've already got one: Why CarFinance247 moved to Twilio Flex... and maybe why you should too
Daniel Graham

In this session, CarFinance247 will share how they transformed their contact center using Twilio Flex, including:

  • Why CF247 made this decision;
  • How the build went;
  • The impact of this change and what it meant for the business;
  • What opportunities this change opens up for the future
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