Twilio SIGNAL 2021 - virtual
The New Era of Business Messaging: Capitalizing on a Trusted Ecosystem with U.S. A2P 10DLC
Doug Garland, Amit Agarwal

An introduction on the future of business messaging.

With dedicated A2P routes for local long codes in the United States, we are experiencing a once in a decade shift in the way businesses engage with their end users. This tidal shift has created both enormous opportunity and logistical challenges for businesses looking to leverage messaging for trusted communications with their customers.

In this session, SVP of Business Development Doug Garland and Senior Director of Product Management Amit Agarwal will discuss these changes, why they have occurred, and how businesses can leverage Twilio to take advantage of the new routes.

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