Here is a sampling of breakout sessions that you may be able to attend:

What consumers want: Learn what the research says and build loyalty

• Twilio recently surveyed 3,900 people worldwide to understand how consumers want to communicate. The findings were eye-opening: 91% of customers now expect brands to use their preferred channels. With expectations so high, meeting these customer preferences is no longer a ‘nice-to-have’, it is a ‘must-have’. In this session, we'll reveal key data-driven insights that can help your business meet rising customer expectations—and share actionable strategies for aligning your communications accordingly.

Twilio’s live magic show: Where AI and magic collide

• Twilio isn’t just APIs—it’s a platform for creativity, innovation, and yes, a little bit of magic. In this interactive session, you’ll watch live demos where Twilio powers mind-blowing illusions. But this isn't just about what Twilio can do—it’s about why it matters. Twilio empowers anyone to build, create, and connect in ways they never thought possible. Whether you're a developer or just love magic, this session will leave you inspired to ask: “What will I build next?”

Unlocking WhatsApp for messaging & voice communication

• With over 3 billion users, WhatsApp is transforming customer communication—and it’s not just for text anymore. Join us for this lightning session where we'll explore how businesses can leverage WhatsApp for both rich messaging and voice to enhance customer interactions, streamline support, and drive engagement—all on a platform your customers already use and trust.

For all session details, please visit the session catalog.