Lightning Talk | Introductory
Establishing trust: How Indeed secures its marketplace
Details
As fraud, abuse, and AI threats evolve, Indeed has evolved its approach to user verification, transforming the phone number from a basic security tool into a dynamic trust signal. What began as 2FA with Twilio Verify now leverages Twilio Lookup, enabling the detection of linked accounts, support for account recovery, and identification of high-risk activity across the platform.
This session will demonstrate how Indeed uses real-time mobile signals to proactively mitigate abuse and build user trust. Learn how they’ve reimagined verification to stay ahead of threats—strengthening protection, reducing fraud, and enabling a safer, more seamless user experience at scale.
Speakers

Sean Ventrella
Senior Manager, Software Engineering
Indeed