In this interactive lab, you’ll build a Retrieval-Augmented Generation (RAG) chatbot using Twilio AI Assistants—a platform that radically simplifies AI development compared to traditional tools like LangChain.

You'll set up your environment, upload documents to build a knowledge base, configure capabilities and personality, and connect to communication channels. Along the way, we'll contrast this process with LangChain to highlight Twilio’s efficiency and ease of use. You'll leave with a working chatbot and the knowledge to extend it for your specific needs.

Bring your laptop and come ready to build! We’ll provide step-by-step instructions for all experience levels.