Breakout Session
AI in production: Outcomes from AI that engages and converts with Twilio
Details

Join this dynamic 30-minute session to see how Zennify (formerly Terazo) is helping innovative brands like PrimeStreet and Treatwell bring AI into production—fast. From AI-generated SMS re-engagement that doubled prospect response rates, to AI-powered phone assistants that book salon appointments 3x faster, you’ll hear how Zennify applies real-world AI to drive measurable impact.

We’ll walk through how we integrated Twilio Flex, Voice, and Messaging with AI/LLM models, and leveraged Salesforce and other CRMs for smarter decision-making and continuous improvement. This session is packed with proven strategies and real numbers that show what’s possible when AI meets customer engagement.

Whether you’re just starting to explore AI or looking to scale, learn how to go from idea to impact—with AI that works.

Speakers
Michael Blakeney
Michael Blakeney
Senior Director of Strategic Architecture
Zennify
Tobi Schoder
Tobi Schoder
Lead Product Manager
Zennify
Torie Flood
Torie Flood
VP, Twilio Alliance
Zennify