Andy O'Dower is the Vice President of Product Management for Voice, Video, and Flex at Twilio, where he leads product strategy and management to assist customers in building innovative customer engagement solutions. These solutions combine communications, contextual data, voice, and conversational AI. He has over 20 years of experience in founding and scaling platforms in B2B, B2C, and platform API products. Throughout his career, he has built and led large cross-functional teams, creating and scaling profitable software and platforms with hundreds of millions in revenue and millions of users. His experience includes working with startups like Curiosity and Snapsheet to Wowza video streaming. He holds an MBA from Rockhurst University and is based in Evergreen, CO.