Mike Blakeney is a skilled Solution Architect and Technology Leader specializing in creating effective architectures that drive business growth and operational improvement. With a background in software engineering and strategic architecture, Mike excels at incorporating AI and cloud-based solutions to align technical efforts with business objectives.
Mike has considerable experience with Twilio, having integrated Twilio Flex to enhance customer service and communication systems for improved interactions across multiple channels. He has developed solutions using Twilio SMS, voice, and custom channels, ensuring that communication frameworks are adaptable and efficient. Mike has also led efforts to modernize platforms by integrating legacy telephony systems with modern cloud technologies, enhancing connectivity and functionality.
Throughout his career, Mike has led teams and guided organizations in adopting cloud technologies. He is committed to steering projects from concept to completion, always aiming to deliver robust and future-ready solutions.