Chris Feehan leads Product Management for Conversational AI at Twilio, where he guides the development of next-generation virtual agents and AI-driven engagement solutions. With 17 years of experience in cloud, communications, and AI, he’s tasked with guiding Twilio’s comprehensive suite of Conversational AI offerings. Chris has a proven track record modernizing enterprise legacy systems with cloud-based, AI-powered platforms and excels at bridging technical depth with customer needs to deliver seamless, personalized experiences at scale.