Here's a little sneak peek of breakout content you'll see at SIGNAL

From web app to multi-channel: Adding voice and SMS

Your users don't think in terms of "channels," they think in terms of conversations.

This talk demonstrates how we orchestrate multi-channel communication—voice calls, and SMS—while maintaining context. See how one intelligence layer powers web, voice, and messaging experiences with seamless channel switching.

Keeping conversations on track with Twilio

Every conversation contains valuable insights, if you know where to look.

This demo session explores real-time conversation analysis: how to monitor sentiment and quality, track both human and AI agent performance, and catch issues before they escalate. Learn practical observability techniques to understand what's working, improve experiences, and find value from every interaction.

Level up your login: Building frictionless identity with passkeys, Verify, & Lookup

Ditch legacy login pain and lock out fraudsters with next-gen signup and authentication flows.

In this advanced hands-on workshop, you’ll start with a Passkeys-powered identity flow and enhance it by integrating Twilio Verify and Lookup. Build multichannel signup and secure access, see how to enhance security without sacrificing user experience, and leave confident building secure, seamless signup and access flows.