In this hands-on workshop, you'll create a live conversational AI voice agent powered by Twilio, the same technology behind customer-service lines you already call every day. No experience required. Pick your own path: click through a guided setup if you want to explore and experiment, or dive into the code if you want to build from the ground up. Both paths are designed to run side by side — whether you came to play or to ship.

By the end, you'll have a working AI voice agent that picks up a real phone call, holds a natural conversation, switches between languages on the fly, and knows when to step aside and hand the call off to a human. Along the way, you'll see the choices that make an AI voice experience feel effortless instead of awkward — voice, tone, pacing, personality — and you'll try them on a call you can actually hear.

Bring a laptop and a phone you can answer. That's it.