Delivery Hero thrives by meeting customers exactly where they are, leveraging a sophisticated multichannel strategy to ensure consistency across 65 countries.

This session dives into the architecture behind 150M+ monthly interactions, specifically how Twilio Verify solves the complexity of global authentication. Join us to explore how a data-driven mix of WhatsApp, SMS, and Email handles volatile markets, balances conversion rates against operational costs, and provides a practical framework for building a high-scale, multi-channel verification stack.