A customer explaining their issue once is a conversation; having to explain it a second time after a disconnect is an architectural failure. This session demonstrates how Twilio’s Memora persistent memory layer, integrated with AWS Strands via Agent Connect, eliminates the "start-over" frustration entirely. Join us to see a live demo of a single Strands agent handling voice and SMS simultaneously, proving how Memora auto-hydrates context and reconciles facts in real time to ensure context persists across every channel.

This session is sponsored by AWS