Advanced AI strategies will inevitably fail if they are layered on top of a fragmented and unstable communications estate. 

This session, designed for CX leaders and CTOs, explores how a modern, API-first foundation creates the technical resilience and organizational trust required for AI to actually scale. 

Join us to learn how Twilio and Ciptex enable a phased, "people-first" adoption strategy by using assistive automation and intelligent routing to turn AI from a risky leap of faith into a governed, strategic accelerator.

This session is sponsored by Ciptex