Jason Spulak has spent 26 years navigating the wild world of voice tech. From stacking PBXs in back rooms to launching SIP, UCaaS, and CCaaS products that businesses actually love, he’s a builder at heart. Now he’s the Voice product marketing ace at Twilio, combining real-world grit with a Master’s in Product Design and Development from Northwestern. Jason believes voice is still the secret sauce in customer experience. He’s here to help you use it better than anyone else.