Alejandro Martinez is a Senior Software Engineer at Rivian, where he works on the customer communications platform built on Twilio Flex, Programmable Voice, Programmable Messaging, and Conversational Intelligence. A full-stack engineer with deep expertise in cloud-native systems and API design, he was a key contributor to Rivian's transition to Twilio, helping unify customer data and build the integrated experience foundation supporting R1 and R2 at scale. With a passion for automotive electrification, Alejandro brings hands-on experience delivering communication infrastructure where reliability and customer experience are mission-critical.