Thiago Braz is Head of Software Development, specializing in AI-driven communication systems and cloud architecture. He leads engineering teams focused on building scalable, high-performance platforms that align technology with business strategy and long-term value creation.
His experience includes designing modern cloud-native architectures, implementing generative AI in real-world business processes, and building autonomous voice agents using AWS and Twilio to transform customer interactions into intelligent, scalable experiences. He has also established engineering standards that enhance scalability, security, and operational efficiency.
Thiago holds degrees in Systems Analysis and Artificial Intelligence, along with postgraduate studies in Data Science, AI, and Cybersecurity from Pontifícia Universidade Católica do Paraná (PUCPR).
He believes that technology leadership is about turning complexity into clarity and strategy into execution.