Arun Rao is the Chief Technology Officer at Eltropy, the platform that provides AI-powered unified communications for financial institutions, enabling community financial institutions to engage members across channels while improving service efficiency, compliance, and collections outcomes. With Eltropy, Arun leads technology strategy, digital transformation and innovation initiatives. Since joining in 2024, Arun has scaled Eltropy’s technology organization at the intersection of data, communications, and finance.