Nidhi Dullur is a Product Marketing Specialist at Twilio for the EMEA region. Before moving into product marketing, she began her IT career in technical roles. Serving as a Quality Assurance Engineer at Marriott and then a Solutions Engineer at Twilio in the US and UK, she worked directly with customers to build communication tools. She now translates deep technical know-how into stories that help builders and business leaders get more from the Twilio Platform.