Diana focuses on untangling the communication chaos that so often disrupts customer journeys. She started her career at BASF, and has since spent over five years as a Presales Engineer working to fix the disjointed systems and siloed data that force customers to repeat themselves.

Specialising primarily in the DACH market, Diana bridges the gap between complex technical infrastructure and everyday customer experience. She helps organisations across various industries replace frustration with clear, continuous context that builds genuine loyalty. Having previously lived in Berlin for 13 years, she is excited to be back in the city!