Breakout Session
Building the foundation: How HL is transforming customer data with Segment
Details
As the financial services firm Hargreaves Lansdown begins modernising its customer data stack, this session takes you inside the early stages of its migration to Segment. The team shares how they are building a strong foundation for long-term scalability, data quality, and cross-team collaboration.
Whether you are just starting your data journey or rebuilding from the ground up, you will learn what is working, what is still evolving, and how HL is setting the stage for smarter, more connected customer experiences.
Speakers

Matthew Pedlingham
Senior Digital Insight Analyst
Hargreaves Lansdown

Hana Lamerias
Director, Solutions Engineering
Twilio