Bruno is a Principal Solutions Engineer at Twilio, partnering with enterprises across Europe to modernise customer engagement with secure, scalable, and compliant cloud architectures. He translates complex requirements into resilient, omnichannel experiences that deliver measurable business impact.

Prior to Twilio, Bruno worked at Allianz, where he designed and launched a multi-country, next‑generation contact center built on Twilio, processing thousands of conversations every day. Based in Munich, he enjoys running, mountain biking, and snowboarding.