As Interim CRO, Thais Lima drives revenue growth and market expansion for Twilio's Communications business. With over 15 years of experience in finance, sales, and business development, she excels in crafting and executing high-impact strategies that drive profitable growth, enhance customer engagement, and solidify key partnerships. At Twilio, Thais has been instrumental in spearheading strategic market initiatives, optimizing sales performance, and leading the development of a fully registered messaging ecosystem in the US. Her leadership has also focused on scaling enterprise sales efforts, driving product innovation, and expanding Twilio’s presence in new and existing markets. Thais is also a mom of two young kids and a tennis enthusiast.