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Trusted Experiences

Trusted experiences

Delivering global aid with Twilio Flex: Norwegian Refugee Council and Zing offer relief to thousands

Wednesday, October 20 - 8:00 AM to 8:30 AM PST

About the session

In one year, the Norwegian Refugee Council and Zing have stood up 10+ Flex contact centers to support thousands of refugees in the Middle East, Central America, Asia, and Africa. Leaders Chris and Julian will meet to share the challenges of developing in these sectors, the often brutal obstacles faced by both beneficiaries and agents, and how they've persevered to deliver good via digital communication.


Chris Hoffman

Chris Hoffman

Global Project Manager


Julian Hucker

Julian Hucker


Zing Dev Limited