SIGNAL 2021 will be a fully virtual experience  View ticket options ›
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Product Deep Dives

Business value with Twilio

Unlocking new business opportunities with WhatsApp

Wednesday, October 20 - 7:00 AM to 7:30 AM PST

About the session

With over 85% market penetration in some of the most populous global markets like Brazil and Indonesia, WhatsApp is a critical channel with global reach. On top of that, WhatsApp offers a unique feature set aimed at driving high customer engagement from the ability to send rich media like images or critical documents to quick reply buttons that drive conversations forward. Join this session to learn how Zipabout, the product behind the UK’s National Rail premier personalized travel concierge is taking advantage of WhatsApp to deliver business value.


Jameel Allyman

Jameel Allyman

Senior Data Engineer


Dennis Chu

Dennis Chu

Staff, Product Manager