SIGNAL 2021 will be a fully virtual experience  View ticket options ›
  • English
  • 日本語

Automating IT help desk with self-service chatbot, WhatsApp API, and Twilio Flex

Wednesday, October 20 - 8:00 AM to 8:15 AM PST

About the session

Reduce support call volume and wait times with Chatbot, create better user experience with Intelligent Search Service powered by Machine Learning, and leverage outbound support agent calling via WhatsApp.

Speakers

Purna Sanyal

Purna Sanyal

Senior Solutions Architect

AWS