Agent-Assisted Payments with Twilio <Pay>
This session will showcase and demo how your agents can securely capture customer payment information over the phone. Agent Assisted Payments, currently in pilot, allows for your agents to stay on the line with their customers as they collect payment information providing a personalized guided experience for callers, all while maintaining PCI-compliance.
Ticket Type:
SIGNAL All Access
Paid (All-Access)
Developers and Engineers
Product Managers
Technical Leaders
Best Practices
Use Case
Intro (101)
<Pay>
Voice
New Product Release
Building with Twilio Channels
On Demand
Talk - 15 min
Speakers
Adam King

Senior Solutions Engineer at Twilio

Adam King is a Senior Solutions Engineer, based in the UK. Having been a Twilio customer in the past, Adam joined the team in 2019, and uses his experience of Twilio to help our UK & Ireland customers to build scalable and reliable solutions on Twilio products like Studio, Functions and Flex!

Nayana Srivastava

Product Manager at Twilio

Nayana is a Product Manager on Programmable Voice focused on IVR and <Pay> at Twilio. She is building products that add intelligence, security, and analytics to her customer's IVRs. Nayana was previously a Consultant, studied Engineering and has an MBA from Duke University.