Media Streams Magic
Looking for ways to make your contact center more intelligent? Learn how Media Streams can be used to automatically populate fields within the Flex agent UI using keywords from conversations, saving agent time and reducing the number of clicks and searches.
Ticket Type:
SIGNAL All Access
Paid (All-Access)
Business Developers
Developers and Engineers
Product Managers
Solutions Architect
Technical Leaders
Best Practices
Demos
Industry Trends
Use Case
Intro (101)
Flex
Media Streams
Technical Session
Contact Center
On Demand
Talk - 30 min
Speakers
Tammy Ben-David

Solutions Engineer - Contact Centre at Twilio

Tammy is a Solutions Engineer at Twilio specializing in contact center opportunities. She is responsible for getting the technical win as part of the sales cycle on Flex deals and becoming a trusted advisor for her clients and team. Before Twilio, she worked as a developer as well as a pre-sales consultant at other CPaaS companies.