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Getting Started

Get started with Twilio

Get set up for success with Twilio. Learn all that Twilio has to offer in beginner-level sessions through customer stories and best practices.

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Free
Getting StartedGet started with Twilio

Why SMS authentication is here to stay featuring Currencies Direct

October 20 - 7:00-7:15 AM PDT
Kelley Robinson

Kelley Robinson

Developer Evangelist, Account Security

Twilio

Hardik Shah

Hardik Shah

Head of Product

Currencies Direct

Paid
Getting StartedGet started with Twilio

Superclass Kickstart: Introduction to APIs and Webhooks

October 20 - 7:00-7:45 AM PDT
Craig Dennis

Craig Dennis

Developer Educator

Twilio

Free
Getting StartedGet started with Twilio

Twilio Video 101: Create a video application in minutes

October 20 - 8:00-8:15 AM PDT
Ramya Raghavan

Ramya Raghavan

Solutions Engineer

Twilio

Anna Vasilko

Anna Vasilko

Senior Engineering Manager

Twilio

Paid
Getting StartedGet started with Twilio

Superclass Kickstart: Serverless Twilio Tools

October 20 - 8:00-8:45 AM PDT
Shawn Stern

Shawn Stern

Developer Educator

Twilio

Free
Getting StartedGet started with Twilio

Understanding call behavior with Voice Insights

October 20 - 8:30-8:45 AM PDT
Michael Carpenter

Michael Carpenter

Product Manager

Twilio

Free
Getting StartedGet started with Twilio

Twilio Flex 101: How to get started with Flex, featuring BGL Insurance

October 20 - 9:00-9:30 AM PDT
Jayne Lansdell

Jayne Lansdell

ASSOCIATE DIRECTOR

BGL

Chuck Lucot

Chuck Lucot

Principal Solutions Engineer - Contact Center

Twilio

Tim Wittbrod

Tim Wittbrod

Contact Center Specialist

Twilio

Free
Getting StartedGet started with Twilio

Unlock personalized omnichannel experiences with customer data: How Outschool and Stylepit created dynamic data foundations for deeper customer relationships

October 20 - 9:00-9:30 AM PDT
Erwin Alberto

Erwin Alberto

Engineering Manager

Outschool

Martin Brummerstedt

Martin Brummerstedt

Data Scientist & Digital Project Manager

Stylepit

Doug Roberge

Doug Roberge

Senior Product Marketing Manager

Twilio Segment

Free
Getting StartedGet started with Twilio

Twilio AI: Special product announcement

October 20 - 11:30-11:45 AM PDT
Al Cook

Al Cook

Vice President and General Manager, Artificial Intelligence

Twilio

Free
Getting StartedGet started with Twilio

Xcelerate your Flex deployment: Deploy in days with pre-built contact center features

October 20 - 11:30-11:45 AM PDT
Bryan Benway

Bryan Benway

Solutions Consultant

Waterfield Technologies

Evan Jones

Evan Jones

Chief Customer Officer

Waterfield Technologies

Paid
Getting StartedGet started with Twilio

Superclass: Programmable Voice

October 20 - 12:45-1:30 PM PDT
Brianna DelValle

Brianna DelValle

Developer Educator - Voice

Twilio

Paid
Getting StartedGet started with Twilio

Superclass: Programmatic Email with Twilio SendGrid

October 20 - 3:15-4:00 PM PDT
Wade Christensen

Wade Christensen

Developer Educator

Twilio

Free
Getting StartedGet started with Twilio

Twilio Elastic SIP Trunking 101

October 20 - 3:30-3:45 PM PDT
Madhu Mathiyalagan

Madhu Mathiyalagan

Sr. Manager, Product Management

Twilio

Arvind Rangarajan

Arvind Rangarajan

Principal Product Marketing Manager

Twilio

Free
Getting StartedGet started with Twilio

Email 101: Build for growth with Twilio SendGrid's Email API

October 20 - 4:00-4:30 PM PDT
Ryan Burrer

Ryan Burrer

Principal Solutions Engineer - Email

Twilio

Tom Emilio

Tom Emilio

Senior Solutions Consultant - Email

Twilio

Paid
Getting StartedGet started with Twilio

How The Home Depot and Panera Bread use SMS with customers

October 20 - 4:00-4:30 PM PDT
Dave Esber

Dave Esber

Sr. Group Manager, Product Marketing

Twilio

Raj Anbalagan

Raj Anbalagan

Senior Vice President - Digital & Technology Innovation

Panera Bread

Elliott (Admin Acct) Crain

Elliott (Admin Acct) Crain

Post Sales Customer Experience

The Home Depot

Paid
Getting StartedGet started with Twilio

The evolution of modern contact center: How Electrolux and CloudWave use Twilio Flex to build for the future

October 20 - 4:00-4:30 PM PDT
Mike Powrie

Mike Powrie

CEO

Cloudwave

Shane Rose

Shane Rose

APAC/MEA IT Manager

electrolux

Free
Getting StartedGet started with Twilio

Twilio IoT 101: How to build an IoT solution with Twilio

October 20 - 4:00-4:30 PM PDT
Jonathan Williams

Jonathan Williams

Product Management (IoT & Wireless)

Twilio

Paid
Getting StartedGet started with Twilio

Superclass: Build a custom CDP solution with Twilio Segment

October 20 - 4:00-4:45 PM PDT
Andy Yeo

Andy Yeo

Senior Product Manager

Twilio

Oliver Han

Oliver Han

Senior Solutions Engineer

Twilio Segment

Tyson Mote

Tyson Mote

Principal Software Engineer

Twilio

Paid
Getting StartedGet started with Twilio

NYU Langone Health's SMS strategy: Crawl, walk, run

October 21 - 5:30-6:00 PM PDT
Erik Wagner

Erik Wagner

Enterprise Healthcare Lead

Twilio

Michael Mainiero

Michael Mainiero

Senior Director, Solutions Design & Delivery Digital Strategy

NYU Langone Health

Paid
Getting StartedGet started with Twilio

Inclusion is not a buzzword: How Twilio built a scanner for non-inclusive terminology

October 21 - 8:30-8:45 AM PDT
Sayali Pendharkar

Sayali Pendharkar

Software Engineer

Twilio

Paid
Getting StartedGet started with Twilio

Superclass: Developing a Contact Center with Twilio Flex

October 21 - 8:45-9:30 AM PDT
Ricky Holtz

Ricky Holtz

Developer Educator

Twilio

Daria Fokina

Daria Fokina

Staff, Technical Writer

Twilio

Paid
Getting StartedGet started with Twilio

How to connect Microsoft Teams to your SIP Trunk featuring AudioCodes, a Twilio partner

October 21 - 9:00-9:30 AM PDT
Justin Stevens

Justin Stevens

VP Marketing & Business Development. NA

AudioCodes

Free
Getting StartedGet started with Twilio

Twilio Voice 101: How to build intelligent voice calling capabilities

October 21 - 9:00-9:30 AM PDT
Ann Hussey

Ann Hussey

Senior Product Marketing Manager

Twilio

Stuart Logan

Stuart Logan

Voice Specialist

Twilio

Paid
Getting StartedGet started with Twilio

Marketing Campaigns 101: Build beautiful email campaigns faster with Twilio SendGrid

October 21 - 2:30-3:00 PM PDT
Koryn DelPrince

Koryn DelPrince

Lifecycle Marketing Manager

Twilio

Paid
Getting StartedGet started with Twilio

Superclass: Programmable Video

October 21 - 2:30-3:15 PM PDT
Sarah Stringer

Sarah Stringer

Developer Educator

Twilio

Paid
Getting StartedGet started with Twilio

Superclass: Programmable Messaging

October 21 - 3:15-4:00 PM PDT
Craig Dennis

Craig Dennis

Developer Educator

Twilio

Product Deep Dives

Next generation of customer engagement

Explore

Customer engagement is the center of modern business. Learn from industry trends, predictions, and the next generation of product development to build the next generation of customer experiences.

Getting Started

Get started with Twilio

Explore

Get set up for success with Twilio. Learn all that Twilio has to offer in beginner-level sessions through customer stories and best practices.

Trusted Experiences

Trusted experiences

Explore

Learn the best practices for building experiences that your customers can trust. Be more prepared to build reliable experiences that meet customer expectations, maintain privacy, and work in highly regulated industries.

Product Deep Dives

Product deep dives

Explore

Take your developer skills to the next level. Through intermediate and advanced product sessions, you'll be ready to implement more delightful customer experiences.

Product Deep Dives

Business value with Twilio

Explore

The most successful companies in the world are fueled by amazing customer experiences. These sessions will showcase innovative customer engagements built by developers. You'll learn how to leverage Twilio to optimize revenue channels, decrease costs, and manage risks.

Product Deep Dives

Next generation of customer engagement

Explore

Customer engagement is the center of modern business. Learn from industry trends, predictions, and the next generation of product development to build the next generation of customer experiences.

Getting Started

Get started with Twilio

Explore

Get set up for success with Twilio. Learn all that Twilio has to offer in beginner-level sessions through customer stories and best practices.