Gain practical insights from these case studies where we showcase how Intelligence is truly revolutionising speed, scale, and operational efficiency - in the highly competitive financial sector. Lendi Group, a leading Australian mortgage aggregator, integrates Twilio Flex with their custom chatbot Polly to streamline the customer journey and increase the number of appointments scheduled with their brokers. Learn how their innovative use of AI is transforming their chat-based interactions and boosting conversion rates. Meanwhile, Driva, specialising in car loans, leverages Twilio AI Assistants in its chatbot and SMS automation in order to optimise their loan application process. With future plans for AI Voice and Flex integration, Driva aims to enhance efficiency and customer engagement even further.