Genspark scales ‘Call for Me’ AI agent globally with Twilio Voice
Details

Most AI platforms stop at generating a response. Genspark built "Call for Me," an AI agent that places real outbound phone calls, holds the conversation in whatever language the other side speaks, and returns a summary. That sounds simple until you try to do it in 40+ countries at once: every market brings its own number provisioning rules, telecom regulations, and data residency laws, and none of that is AI work. This session walks through how Genspark used a single Voice API to take that infrastructure burden off its engineering team, scale call volume from 10 to over 800 a day, and keep call quality and compliance consistent everywhere.

What you'll take away:

  • How to run AI voice agents across dozens of countries without building local telephony infrastructure in each one.
  • How Twilio Voice and Twilio’s platform reliability enable global reach.
  • Interactive demo of the architectural build showing low latency outbound agents via Conversation Relay, intelligent contextual handoffs under heavy load, and automated Flex dashboards.
Speakers
Greg Sun
Greg Sun
Staff engineer
Genspark AI
Lance Goh
Lance Goh
Senior Manager, Solutions Engineering
Twilio