As Chief Revenue Officer, Thomas oversees all of Twilio go-to-market and its functions, including sales, services, and global operations. Prior to becoming chief revenue officer, Thomas was the President of Twilio Segment, the customer data platform that thousands of companies use to deliver world-class customer experiences, where he was responsible for driving product innovation and go-to-market execution. Before joining Twilio, Thomas served as the Chief Product & Strategy Officer of People.ai, a pioneer in bringing AI-powered data capabilities to go-to-market teams. Previously, he was the Chief Marketing & Strategy Officer of AppDynamics, a leader in application monitoring and intelligence. Prior to that, he spent over a decade as a VP/GM for a range of businesses spanning data & analytics, cloud infrastructure, communications, and video at Cisco. He holds his bachelor’s degree from Syracuse University.