Adam King is a Senior Solutions Engineer, based in the UK. Having been a Twilio customer in the past, Adam joined the team in 2019, and uses his experience of Twilio to help our UK & Ireland customers to build scalable and reliable solutions on Twilio products like Studio, Functions and Flex!
Available to start watching on September 29
This session will showcase and demo how your agents can securely capture customer payment information over the phone. Agent Assisted Payments, currently in pilot, allows for your agents to stay on the line with their customers as they collect payment information providing a personalized guided experience for callers, all while maintaining PCI-compliance.