Al Cook


TwilioVP Product Management and Engineering, GM Twilio Flex

Al is the head of Twilio Flex, leading product, engineering, design and GTM. Prior to Twilio, Al was the VP of Product Management and Product Marketing at Metaswitch Networks, focused on UCaaS and Contact Center. Al has also worked in Product, Engineering, and Marketing roles, after starting his career as a consultant for Deloitte and Touche. Al has a major in Computer Science from Warwick University (UK).

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Contact Center

October 17, 1:15pm PT, Maeve Room

Twilio Flex at GA, Product Roadmap, and Q&A

During this session, Al Cook (GM of Twilio Flex) will be doing a deep dive into Twilio Flex, covering the vision and roadmap for the product, and showing off a exciting set of features that we can't talk about in this abstract.