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Riivo Kikas

Senior Software Engineer | Twilio

Riivo is a Senior Software Engineer at Twilio, based out of Tallinn, Estonia. During his nearly three and half years at Twilio he has been working on the core SMS platform and more recently on the automated SMS routing engine. Prior to joining Twilio, he worked as a data scientist and software engineer for different companies in Estonia. Riivo holds a PhD in software engineering.

Riivo's Sessions


Available to start watching on September 29

Optimizing Message Delivery with Machine Learning

The global carrier network is constantly changing. With more than 1,000 mobile networks in the world and multiple routes towards each network, it is impossible to manually maintain optimal routing for SMS delivery for all the networks. With a vast amount of route choices, machine learning can help in picking optimal routing, optimize for maximum message delivery, and minimized delivery latency. In this talk, we will give an overview of how Twilio automatically optimizes message delivery using machine learning to improve conversion rate. You will learn how to pick a suitable machine learning approach for your automation problem, how to deal with changing environments, and how to measure your algorithms performance.

Paid (All-Access)
Developers and Engineers
Technical Leaders
Technical Talks
Use Case
Intermediate (201)
Artificial Intelligence
Industry Trends
Technical Session
Developing and Deploying Customer Engagement Apps
On Demand
Talk - 30 min