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Stephen Wai

Senior Product Manager, Account Security | Twilio

Stephen is the product manager for Lookup, Twilio's phone intelligence product. He is passionate about everything risk, identity, and data. Prior to Twilio he worked as a consultant and software engineer. Stephen is originally from Boston, but now calls the Bay Area his home.

Stephen's Sessions


Available to start watching on September 29

Stopping Fraud with Machine Learning & Phone Intelligence

Login Attempts make up 3 of every 4 transactions a company has with its customers. How can we make this experience more user-friendly while also keeping fraud at bay? The answer is risk-based analysis to determine when to challenge and user with step-up authentication. This talk will go over how Sift uses Machine Learning and Twilio Lookup Phone Intelligence to provide a context-based approach to authenticating users at login.

Paid (All-Access)
Developers and Engineers
Line of Business Leaders
Product Managers
Solutions Architect
Best Practices
Industry Trends
Technical Talks
Intermediate (201)
Digital Transformation Use Case
Industry Trends
Trusted Communications
On Demand
Talk - 30 min