Stephen is the product manager for Lookup, Twilio's phone intelligence product. He is passionate about everything risk, identity, and data. Prior to Twilio he worked as a consultant and software engineer. Stephen is originally from Boston, but now calls the Bay Area his home.
Available to start watching on September 29
Login Attempts make up 3 of every 4 transactions a company has with its customers. How can we make this experience more user-friendly while also keeping fraud at bay? The answer is risk-based analysis to determine when to challenge and user with step-up authentication. This talk will go over how Sift uses Machine Learning and Twilio Lookup Phone Intelligence to provide a context-based approach to authenticating users at login.