Uday is a human centered designer specializing in cognitive science. He focuses on making machine intelligence empathetic. Uday launched his career as an entrepreneur straight out of college. In 2013 he founded and successfully ran an Artificial Intelligence research lab that helped early stage companies design the product & take it to market. With a unique experience in design, technology, & entrepreneurship, Uday founded BOND.AI in 2016. Uday was recognized as an International Innovator by the New York economic development corporation & has presented at various international conferences such as Money 202, IBM Tech Talks, Paris Fintech Forum, Finovate, BankAI & more.
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October 17, 2:15pm PT, Eve Room
The widespread popularity of smart speakers and mobile assistants has changed the way people relate to technology. Voice is emerging as a leading interface through which users interact with AI powered customer service and support technologies. Businesses are experimenting with how to leverage technologies like voice and message to create a more seamless customer experience when interacting with AI technologies. In this panel, you’ll hear from leaders in the AI powered assistant and customer experience space on best practices for building engaging customer experiences using AI.