Paul started his career by photographing fashion royalty Kate Moss and launching an interactive photography app. Moved to Beijing to work on design projects with clients such as Baidu, Peugeot, Volkswagen and Michelin. Upon returning to London, Paul joined a cybersecurity startup by the founders of Shazam and most recently has been working at Twilio designing a programmable application platform, to empower builders who shape the future of customer engagement.
Available to start watching on September 29
In this session, you will learn how to migrate the routing on your existing contact center to Twilio with frictionless transition. In contrast to other solutions, TaskRouter allows you to create and program your own business rules within Flex. Create a measurable difference by routing channels, activities, or even data collected from external systems.