Anthony Uliano

@AnthonyUliano

AMC Technology, LLCFounder/CTO

Anthony X. Uliano, Founder / CTO of AMC Technology.  I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995.  I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 23 year obsession with CRM and CTI integration.   I split my time in Richmond VA and Bar Harbor Maine, where I live with my wife and 3 children.  When I’m not running AMC, I’m an avid film buff and volunteer at several non-profits.

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Contact Center

October 17, 3:15pm PT, Maeve Room

Three Approaches for Integrating Your CRM into Twilio Flex

Twilio Flex was built to integrate with any CRM — custom or off-the-shelf, on-premise or in-cloud. We'll show you three different approaches to integrating your CRM into Twilio Flex. Specifically, we'll cover: - Flex's built-in CRM Integration with Salesforce - Integrating Flex with a non-natively supported CRM - Pulling in a completely custom CRM into Twilio Flex