AMC Technology, LLCFounder/CTO
Anthony X. Uliano, Founder / CTO of AMC Technology. I’m a CRM and contact center integration specialist, responsible for product development and strategy at AMC, a company I founded in 1995. I got my start as the architect for SAP’s Customer Interaction Center, which I sold to SAP back in 1997, launching my 23 year obsession with CRM and CTI integration. I split my time in Richmond VA and Bar Harbor Maine, where I live with my wife and 3 children. When I’m not running AMC, I’m an avid film buff and volunteer at several non-profits.
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October 17, 3:15pm PT, Maeve Room
Twilio Flex was built to integrate with any CRM — custom or off-the-shelf, on-premise or in-cloud. We'll show you three different approaches to integrating your CRM into Twilio Flex. Specifically, we'll cover: - Flex's built-in CRM Integration with Salesforce - Integrating Flex with a non-natively supported CRM - Pulling in a completely custom CRM into Twilio Flex